Terms and Conditions

The purpose of this website is to provide information about the services we provide.

In using this website you are deemed to have read and agreed to the following terms of use and conditions:

Privacy Policy

The purpose of this policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

Any information that you choose to provide us with about yourself will be held on a secure computer in strict accordance with the European Data Protection Acts. We will maintain and use your information responsibly. We will not disclose information to any companies nor sell your information.

We may change this policy at any time in line with legislative changes or changes to the policy of the organisation. Please check our website from time to time to ensure you are aware of any changes.

Types of personal information that may be collected

  • Your name
  • Your mailing address
  • Your email address
  • Your phone number

We use this information:

  1. To help us respond to enquiries
  2. To help us make the website more relevant to visitors’ needs
  3. To email visitors from time to time with information or services which we think may be of interest

We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy.

Who has access to your information?

Only designated, authorised people have access to your personal information. If you have allowed us to use your personal information for the purposes above, we may have to disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications. Should this happen, we ensure that any third party companies who handle your information are registered with and comply with the relevant Data Protection Act.

Can you access the information we hold about you?

You can at any time remove your consent to our use of your personal data. You can also contact us at any time to review or change the information you have supplied to us. You need to write to us at the address below or contacts us here and pay any required fee to us to cover our costs. We will then provide you with the following information:

  • Your personal data which is stored with us
  • The purposes for which your data is being processed
  • Who has access to your data

Due to the global structure of the internet, there is a possibility that information provided by you may be transmitted or processed internationally.

Non-personal information collected during your visit to our site

Whenever you browse our website, read pages, or download information, the web server automatically records certain information about your visit from the computer or device you use to access our site.

This information does not identify you personally. It just tells us how many visitors come to our site and the types of computers they use. With this information, we can improve our site for all our visitors and make it more useful to you.

The information includes the following:

  • The date and time you access our site.
  • How many and which pages you visit during a ‘session’ on our site and how long you were on the site.
  • Your internet domain name
  • The internet browser you use
  • The site you were on before you linked to ours (eg Google if you found us from a search engine).

Your emails

We personally read all emails sent to us and we undertake to respond with 48 hours of receipt.
Your email address is kept securely and is only used to answer your request.

Security

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available.

Third party websites

We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our web site, and recommend that you check the policy of each site you visit. In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party web site and recommend that you check the policy of that third party web site and contact its owner or operator if you have any concerns or questions.

Cookie Policy

We need your consent to use cookies when you visit our website. This policy explains about cookies and how we use them.

A cookie is a small file of text and numbers that is created by our website and attached to your computer or other device when you visit our site. The cookie doesn’t access your hard drive. If you revisit our site, the cookie is recognised by our website.

Cookies are widely used by almost every website on the internet. They are useful because they identify the type of device you are using (PC or phone for instance) and help you navigate pages more easily. Some cookies help you translate web pages, log into the site or remember your region or country preferences. Other cookies help the website owner to measure how many people visit the site and which pages they visit.

The cookie poses no security or virus risk to your computer. Some cookies ‘expire’ immediately after you close your browser tab or window.

Of course, you can still make full use of the site if you specifically choose to delete or not to accept the cookie on your browser.

Here are details about the type of cookies that we set on our site.

Necessary or Session Cookies

These cookies are essential to enable you to move around the website and use its features, such as when you add items to a shopping cart. We don’t have to ask for your explicit consent to use these cookies as these are necessary to run the website.

By using our website, you agree that we can place the following types of cookies on your device.

Performance Cookies

These cookies collect information about you use our website when you visit it and help us to improve the site’s performance. They don’t collect information that can identify you personally.

For example, we use Google Analytics cookies to collect anonymous information on all site visitors. We use the information to help us improve the site. The information collected includes the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on Google Analytics cookies, please visit: http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://tools.google.com/dlpage/gaoptout to opt out.

Functionality Cookies

These cookies allow websites to remember choices, such as your user name, language or country. This site doesn’t use any functionality cookies.

Advertising or Targeting Cookies

These cookies are used to show you relevant ads and measure the effectiveness of campaigns. They will sometimes remember that you have previously visited a website and sometimes the information about your visits will be shared with a third party, such as another advertiser or publisher. This site doesn’t use any advertising or targeting cookies.

Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.

Please note, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your visitor experience.

Your web browser has settings that let you manage which cookies can be dropped onto your computer. To learn more about the settings, click on the link for your browser:

Apple Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&;answer=95647
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx
Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

For further information on cookies and how to switch them off see www.allaboutcookies.org

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text and images relating to this site’s services and the full content of this website.

External links

We do not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside our control and you visit entirely at your own risk.

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