Privacy & Cookie Policy

The purpose of this website is to offer information about the services we provide.

In using this website you are deemed to have read and agreed to the following terms of use and conditions:

Privacy policy

The purpose of this policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

Any information that you choose to provide us with about yourself will be processed and stored by Kidney Research UK on behalf of the Kidney Charities Together group. Information will only be used by the Kidney Charities Together Group and not by Kidney Research UK for their own means.

The Kidney Charities Together Group is made up of the four leading UK kidney charities. They are Kidney Care UK, Kidney Research UK, the National Kidney Federation and the Polycystic Kidney Disease Charity.

Information will be held on a secure computer in strict accordance with the European Data Protection Acts. We will maintain and use your information responsibly. We will not disclose information to any companies nor sell your information.

We may change this policy at any time in line with legislative changes or changes to the policy of the organisation. Please check our website from time to time to ensure you are aware of any changes.

Collecting your personal information

During our interaction with you we may ask you to provide the following information:

  • Your name
  • Your address
  • Your email address
  • Your phone number

Storing your personal information

All information that you share with us will be stored on a secure, firewall and password protected server and customer relationship management (CRM) system. Only staff and approved volunteers who have received appropriate training have access to the CRM system.

Our data back-ups are stored securely in a separate location by one of our trusted suppliers, who will only access the information to enable us to restore our systems as quickly and accurately as possible in the event of a system failure.

How we use your information

We will use the information you provide for communication, analysis and administration purposes. These include:

  1. To help us respond to enquiries
  2. To provide you with a support pack if requested
  3. To keep you updated about World Kidney Day UK activity
  4. To contact you about future World Kidney Day UK activities
  5. To report on the success of World Kidney Day UK initiatives

We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime).

Who has access to your information?

The Kidney Charities Together Group is made up of the four leading UK kidney charities. They are Kidney Care UK, Kidney Research UK, the National Kidney Federation and the Polycystic Kidney Disease Charity. Access to your personal information is limited to authorised personnel only.

We know that sometimes it is better and more cost-effective to employ trusted suppliers to help us deliver the best service in certain areas of our work. When we select a trusted supplier, we ask them to show us that they can meet the best professional standards in their work. We may share your personal information with them so that they can get in touch with you for administrative and marketing purposes.

How long we keep your information for

Your personal information will be kept for two years after your last interaction with the Kidney Charities Together Group for the purposes of World Kidney Day administration.

Your rights

You are in control of how we, and any other organisation, use and keep your personal information. You can request a copy of all personal information that we hold about you at any time. If you are feel that any of your personal information is inaccurate, you can ask us to correct it or erase it. You may also ask for your personal information to be erased if you have changed your mind about us holding it.

You can request that we send an electronic copy of all of your personal information to yourself or another organisation. You can ask us to stop processing your personal information and/or withdraw your agreement to us processing it if you had previously provided consent, unless we are required to process it for legal reasons.

To exercise any of these rights, please contact our Compliance Officer at Kidney Research UK, Nene Hall, Lynch Wood Park, Peterborough, PE2 6FZ or via email: privacy@kidneyresearchuk.org.

Due to the global structure of the internet, there is a possibility that information provided by you may be transmitted or processed internationally.

Use of cookies during your visit to our site

‘Cookies’ are small text files that are stored by the browser on your computer or a mobile device. Websites are able to read and write these files, allowing them store things like personalization details or user preferences. You cannot be identified from this information. With this information, we can improve our user experience.
The information that ‘Cookies’ collect includes the following:

  • The date and time you access our site
  • The pages you visited
  • How long you were on our site
  • Your internet domain name
  • The internet browser you use
  • The site you were on before you linked to ours (e.g. Google if you found us from a search engine)

Your emails

We personally read all emails sent to us and we endeavour to respond with 48 hours of receipt. Your email address is kept securely in accordance with the retention period outlined above and is only used to respond to you.

Security

We have implemented appropriate technology and policies in order to protect your information from unauthorised access and improper use and will update these measures as new technology becomes available.

Third party websites

We cannot be responsible for the content and data protection practices of third party websites, even if you access those using links from our website, or they provide a link to our site. We recommend that you check the privacy policy of each website that you visit and contact its owner or operator if you have any concerns or questions.

Copyright notice

Copyright and other relevant intellectual property rights exist on all text and images relating to this site’s services and the full content of this website.

Cookie policy

We need your consent to use cookies when you visit our website. This policy explains about cookies and how we use them.

A cookie is a small file of text and numbers that is created by our website and attached to your computer or other device when you visit our site. The cookie doesn’t access your hard drive. If you revisit our site, the cookie is recognised by our website.

Cookies are widely used by almost every website on the internet. They are useful because they identify the type of device you are using (PC or phone for instance) and help you navigate pages more easily. Some cookies help you translate web pages, log into the site or remember your region or country preferences. Other cookies help the website owner to measure how many people visit the site and which pages they visit.

The cookie poses no security or virus risk to your computer. Some cookies ‘expire’ immediately after you close your browser tab or window.

Of course, you can still make full use of the site if you specifically choose to delete or not to accept the cookie on your browser.

Here are details about the type of cookies that we set on our site.

Necessary or session cookies

These cookies are essential to enable you to move around the website and use its features, such as when you add items to a shopping cart. We don’t have to ask for your explicit consent to use these cookies as these are necessary to run the website.

By using our website, you agree that we can place the following types of cookies on your device.

Performance cookies

These cookies collect information about you use our website when you visit it and help us to improve the site’s performance. They don’t collect information that can identify you personally.
For example, we use Google Analytics cookies to collect anonymous information on all site visitors. We use the information to help us improve the site. The information collected includes the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on Google Analytics cookies, please visit: https://support.google.com/analytics/answer/6004245 and https://tools.google.com/dlpage/gaoptout to opt out.

Functionality cookies

These cookies allow websites to remember choices, such as your user name, language or country. This site doesn’t use any functionality cookies.

Advertising or targeting cookies

These cookies are used to show you relevant ads and measure the effectiveness of campaigns. They will sometimes remember that you have previously visited a website and sometimes the information about your visits will be shared with a third party, such as another advertiser or publisher. This site doesn’t use any advertising or targeting cookies.
For further information on cookies and how to switch them off see: https://www.aboutcookies.org/

Share
Tweet
+1
Share
Pin
Stumble